END USER LICENCE AGREEMENT
Last updated October 28, 2022
Balancika’s range of Applications which include BK-Sale, BK-Sign, BK-Stock, BK-POS Captain Order, BK-POS Retail, and
BK-POS Restaurant, collectively referred to as (“Balancika Apps”), are licensed to You (End-User) by Balancika
(Cambodia) Co., Ltd., located and registered in Phnom Penh, Cambodia (Licensor), for use only under the terms of
this Licensed Agreement.
By downloading the Licensed Application(s) from Apple's software distribution platform (App Store) and Google's
software distribution platform (Play Store), and any update thereto (as permitted by this License Agreement), You
indicate that You agree to be bound by all of the terms and conditions of this License Agreement, and that You accept
this License Agreement. App Store and Play Store are referred to in this License Agreement as Services.
The parties of this License Agreement acknowledge that the Services are not a Party to this License Agreement and
are not bound by any provisions or obligations with regard to the Licensed Application, such as warranty, liability,
maintenance and support thereof. Balancika (Cambodia) Co., Ltd., not the Services, is solely responsible for the
Licensed Application(s) and the content thereof.
This License Agreement may not provide for usage rules for the Licensed Application that are in conflict with the latest
Apple Media Services Terms and Conditions and Google Play Terms of Service ('Usage Rules'). Balancika (Cambodia)
Co., Ltd. acknowledges that it had the opportunity to review the Usage Rules and this License Agreement is not
conflicting with them.
Balancika Apps when purchased or downloaded through the Services, is licensed to You for use only under the terms
of this License Agreement. The Licensor reserves all rights not expressly granted to You. Balancika Apps are to be used
on devices that operate with Apple's operating systems (iOS) or Google's operating system (Android).
TABLE OF CONTENTS
1. THE APPLICATION
2. SCOPE OF LICENSE
3. MAINTENANCE AND SUPPORT
4. USE OF DATA
5. LIABILITY
6. WARRANTY
7. CONTACT INFORMATION
8. TERMINATION
9. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY
10. INTELLECTUAL PROPERTY RIGHTS
11. APPLICABLE LAW
12. MISCELLANEOUS
1. THE APPLICATION
Balancika Apps (“Licensed Applications”) are a collection of mobile applications created to add mobility and provide
convenience to users of the cloud based Balancika ERP system which comprised Accounting software (“AME”), Point
of Sale (“POS”), Customer Relation Management (“CRM”) software, and Human Resources Management (“HRM”)
software.
To use these apps, you must be a user of Balancika AME or other Balancika Applications and have Balancika support
team to set up server-side configuration for you.
2. SCOPE OF LICENCE
2.1 You are given a non-transferable, non-exclusive, non-sublicensable license to install and use the Licensed
Applications on any Devices that You (End-User) own or control and as permitted by the Usage Rules, with the
exception that such Licensed Applications may be accessed and used by other accounts associated with You (End-
User, The Purchaser) via Family Sharing or volume purchasing.
2.2 This license will also govern any updates of the Licensed Applications provided by Licensor that replace, repair,
and/or supplement the first Licensed Applications, unless a separate license is provided for such update, in which case
the terms of that new license will govern.
2.3 You may not share or make the Licensed Applications available to third parties (unless to the degree allowed by
the Usage Rules, and with Balancika (Cambodia)Co., Ltd.'s prior written consent), sell, rent, lend, lease or otherwise
redistribute the Licensed Applications.
2.4 You may not reverse engineer, translate, disassemble, integrate, decompile, remove, modify, combine, create
derivative works or updates of, adapt, or attempt to derive the source code of the Licensed Applications, or any part
thereof (except with Balancika (Cambodia) Co., Ltd.'s prior written consent).
2.5 You may not copy (excluding when expressly authorised by this license and the Usage Rules) or alter the Licensed
Applications or portions thereof. You may create and store copies only on devices that You own or control for backup
keeping under the terms of this license, the Usage Rules, and any other terms and conditions that apply to the device
or software used. You may not remove any intellectual property notices. You acknowledge that no unauthorised third
parties may gain access to these copies at any time. If you sell your Devices to a third party, you must remove the
Licensed Applications from the Devices before doing so.
2.6 Violations of the obligations mentioned above, as well as the attempt of such infringement, may be subject to
prosecution and damages.
2.7 Licensor reserves the right to modify the terms and conditions of licensing.
2.8 Nothing in this license should be interpreted to restrict third-party terms. When using the Licensed Applications,
You must ensure that You comply with applicable third-party terms and conditions.
3. MAINTENANCE AND SUPPORT
3.1 The Licensor is solely responsible for providing any maintenance and support services for this Licensed
Applications. You can reach the Licensor at the email address listed in the App Store or Play Store Overview for these
Licensed Applications.
3.2 Balancika (Cambodia) Co., Ltd. and the End-User acknowledge that the Services have no obligation whatsoever to
furnish any maintenance and support services with respect to the Licensed Applications.
4. USE OF DATA
You acknowledge that Licensor will be able to access and adjust Your downloaded Licensed Applications content and
Your personal information, and that Licensor's use of such material and information is subject to Your legal
agreements.
You acknowledge that the Licensor may periodically collect and use technical data and related information about your
device, system, and application software, and peripherals, offer product support, facilitate the software updates, and
for purposes of providing other services to you (if any) related to the Licensed Applications. Licensor may also use this
information to improve its products or to provide services or technologies to you, as long as it is in a form that does
not personally identify you.
5. LIABILITY
5.1 Licensor's responsibility in the case of violation of obligations and tort shall be limited to intent and gross
negligence. Only in case of a breach of essential contractual duties (cardinal obligations), Licensor shall also be liable
in case of slight negligence. In any case, liability shall be limited to the foreseeable, contractually typical damages. The
limitation mentioned above does not apply to injuries to life, limb, or health.
6. WARRANTY
6.1 Licensor warrants that the Licensed Applications are free of spyware, trojan horses, viruses, or any other malware
at the time of Your download. Licensor warrants that the Licensed Applications work as described in the user
documentation.
6.2 No warranty is provided for the Licensed Applications that is not executable on the device, that has been
unauthorisedly modified, handled inappropriately or culpably, combined or installed with inappropriate hardware or
software, used within appropriate accessories, regardless if by Yourself or by third parties, or if there are any other
reasons outside of Balancika (Cambodia) Co., Ltd.'s sphere of influence that affect the executability of the Licensed
Applications.
6.3 You are required to inspect the Licensed Application immediately after installing it and notify Balancika (Cambodia)
Co., Ltd. about issues discovered without delay by email provided. The defect report will be taken into consideration
and further investigated if it has been emailed within a period of 30 days after discovery.
6.4 If we confirm that any of the Licensed Application is defective, Balancika (Cambodia)Co., Ltd. reserves a choice to
remedy the situation either by means of solving the defect or substitute delivery.
6.5 In the event of any failure of the Licensed Applications to conform to any applicable warranty, You may notify the
Services Store Operator, and Your Licensed Applications purchase price will be refunded to You. To the maximum
extent permitted by applicable law, the Services Store Operator will have no other warranty obligation whatsoever
with respect to the Licensed Applications, and any other losses, claims, damages, liabilities, expenses, and costs
attributable to any negligence to adhere to any warranty.
6.6 If the user is an entrepreneur, any claim based on faults expires after a statutory period of limitation amounting
to twelve (12) months after the Licensed Applications were made available to the user. The statutory periods of
limitation given by law apply for users who are consumers.
7. CONTACT INFORMATION
For general inquiries, complaints, questions or claims concerning the Licensed Applications, please contact:
Balancika (Cambodia) Co., Ltd.
Phnom Penh, Cambodia
dpeou@balancikacambodia.com
8. TERMINATION
The license is valid until terminated by Balancika (Cambodia) Co., Ltd. or by You. Your rights under this license will
terminate automatically and without notice from Balancika (Cambodia) Co., Ltd. if You fail to adhere to any term(s) of
this license. Upon License termination, You shall stop all use of the Licensed Applications, and destroy all copies, full
or partial, of the Licensed Applications.
9. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY
Balancika (Cambodia) Co., Ltd. represents and warrants that Balancika (Cambodia) Co., Ltd. will comply with applicable
third-party terms of agreement when using Licensed Applications.
In Accordance with Section 9 of the 'Instructions for Minimum Terms of Developer's End-User License Agreement',
both Apple and Google and their subsidiaries shall be third-party beneficiaries of this End User License Agreement and
upon Your acceptance of the terms and conditions of this License Agreement, both Apple and Google will have the
right (and will be deemed to have accepted the right) to enforce this End User License Agreement against You as a
third-party beneficiary thereof.
10. INTELLECTUAL PROPERTY RIGHTS
Balancika (Cambodia) Co., Ltd. and the End-User acknowledge that, in the event of any third-party claim that the
Licensed Applications or the End-User's possession and use of that Licensed Applications infringes on the third party's
intellectual property rights, Balancika (Cambodia) Co., Ltd., and not the Services, will be solely responsible for the
investigation, defense, settlement, and discharge or any such intellectual property infringement claims.
11. APPLICABLE LAW
This License Agreement is governed by the laws of Cambodia excluding its conflicts of law rules.
12. MISCELLANEOUS
17.1 If any of the terms of this agreement should be or become invalid, the validity of the remaining provisions shall
not be affected. Invalid terms will be replaced by valid ones formulated in a way that will achieve the primary purpose.
17.2 Collateral agreements, changes and amendments are only valid if laid down in writing. The preceding clause can
only be waived in writing.